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Administration
Association Membership
The Marpole-Oakridge Community Association (MOCA) is a registered non-profit organization and is required to maintain a membership inventory. When you register for an association fee-based program, you will automatically become a member. For drop-in or non-registered association programs, a MOCA membership is required, unless otherwise noted. The annual membership card is valid Sep 1-Aug 31. The annual fees are: Child/Youth/Senior $3; Adult $5; and Family $10 (max. two adults).
Payment
We accept cash, Visa, MasterCard, debit card or cheques (payable to: Marpole-Oakridge Community Association). GST is included in fees where applicable. A $20 processing fee will be applied to NSF cheques.
Personal Information Protection
In the course of providing programs and services, the Marpole-Oakridge Community Association collects personal information of our members and other individuals participating in classes, workshops, projects, events, or renting the facility. This information may be used for communication purposes regarding current or upcoming events, processing payments, statistical or human resource purposes, or for the provision of programs or services. We respect the importance of protecting the personal information that we collect. For information on our privacy policies and practices or to contact our Privacy Officer, please call 604-257-8180.
Refund Policy
- Marpole-Oakridge Community Centre understands that on certain occasions, our customers may be unable to attend classes and would like to withdraw. Our policies for refunds are explained below.
Requests for Refunds
- •Refunds will be based upon the date received (inperson or by phone).
Programs and Classes
- Full refund will be issued if you withdraw before the second class (exceptions may apply, please see below).
- After the second class, a 50% refund will be issued based on the pro-rated number of dates remaining in the session. Membership charge is non-refundable.
- Full refunds will be issued for programs cancelled by the community centre.
Exceptions
- Ten (10) days notice (from the program start date) required for all daycamps, private music lessons, birthday
parties, special events, workshops, one day events and outtrips. Full refund will be issued, minus the membership fee. If less than 10 days notice, no refund will be issued.
- This policy does not apply to Marpole-Oakridge Preschool.
- Refunds will be issued by method of payment, with the exception of cash. Cash refunds will be issued by debit or cheque. Refund cheques will be issued via mail (within 3 weeks).
Forms (Downloads)
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